Episode 19: Contract Embroidery Exposed — with Joe Perez

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[SPEAKER_00]: Hi, everyone.

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[SPEAKER_00]: My name's Hope Yoder and welcome to the embroidery profit podcast.

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[SPEAKER_00]: I'm here with my friend, Joe Perez, Ron Location.

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[SPEAKER_00]: So we don't have that beautiful studio.

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[SPEAKER_00]: So please forgive us.

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[SPEAKER_00]: You know, he didn't even comb his hair.

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[SPEAKER_00]: You guys.

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[SPEAKER_00]: Look at it.

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[SPEAKER_00]: Didn't have time.

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[SPEAKER_00]: So I thought I would just gather a few of my friends in the industry that their business model is a little different than mine.

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[SPEAKER_00]: So this is Joe Perez of Harden, Husso.

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[SPEAKER_00]: How can they find you on Instagram or YouTube?

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[SPEAKER_01]: So you can find me at heart and hustle printing on Instagram or YouTube.

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[SPEAKER_01]: All right, so tell me about, well, tell everybody, where's your shop and what do you do?

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[SPEAKER_01]: So I'm located in Evans, Georgia, which is like five miles away from Augusta, Georgia, where the master's is at.

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[SPEAKER_01]: So everybody knows where that's at.

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[SPEAKER_01]: So that's where we're located.

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[SPEAKER_01]: And then my shop is a one-stop shop where we do everything from screen printing and embroidery, of course, right?

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[SPEAKER_01]: And then we do DTF, white format printing, and then we have B2B stuff that we sell

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[SPEAKER_00]: And you have lasers.

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[SPEAKER_00]: Yeah, and we have a laser.

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[SPEAKER_00]: Blacks.

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[SPEAKER_01]: Yeah.

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[SPEAKER_01]: I might have to help you out of that.

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[SPEAKER_01]: Yeah.

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[SPEAKER_01]: Good to have friends in the industry.

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[SPEAKER_01]: Yeah.

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[SPEAKER_00]: So you do a lot more services than I do.

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[SPEAKER_00]: But you have, do you work from your home?

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[SPEAKER_00]: Tell them about how you work.

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[SPEAKER_01]: We, I started from home.

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[SPEAKER_01]: Like a lot of us do.

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[SPEAKER_01]: And we outgrew that.

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[SPEAKER_01]: And now we have a storefront.

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[SPEAKER_01]: We have three sweets now.

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[SPEAKER_01]: three suites like that.

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[SPEAKER_00]: Yeah, so you have a retail space where they can kind of come in.

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[SPEAKER_00]: Do you get a lot of foot traffic?

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[SPEAKER_00]: We do.

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[SPEAKER_00]: Yeah, so I don't get a lot of foot traffic.

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[SPEAKER_00]: I kind of like that.

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[SPEAKER_00]: I have people will walk in, but I'm more in a industrial warehouse.

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[SPEAKER_00]: So you have more of a storefront.

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[SPEAKER_01]: I have a storefront, and then we have, we saw vinyl.

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[SPEAKER_01]: I know vinyl ain't as big as it used to be, but we still got those people who are starting out.

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[SPEAKER_01]: And they're looking for the cheapest way to do it.

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[SPEAKER_01]: So they, what the digital cutter that vinyl, they go out and know by like a fricket because they're just starting out and they want to make their own t-shirts.

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[SPEAKER_01]: So we do that.

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[SPEAKER_01]: We sell blank blank t-shirts in the shop.

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[SPEAKER_01]: We also sell blank hats.

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[SPEAKER_01]: And then we have on display some of the stuff that we do with the laser engraver.

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[SPEAKER_01]: So I mean, I have a book with whenever we get a new client that comes in and we do a stitch out for them.

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[SPEAKER_01]: I'll make a stitch out and put it in a book.

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[SPEAKER_00]: that's a good idea.

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[SPEAKER_00]: I love that idea.

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[SPEAKER_00]: I haven't thought of that.

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[SPEAKER_00]: So that new perspective clients can see the quality of your work.

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[SPEAKER_01]: Yeah.

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[SPEAKER_00]: Just like a three-bring binder, how fancy is it?

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[SPEAKER_00]: Yeah.

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[SPEAKER_01]: You're a dude.

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[SPEAKER_01]: So it's not too fancy.

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[SPEAKER_01]: Not too fancy.

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[SPEAKER_01]: Just order some white ones on Amazon and then I got the it's they're like coin holders.

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[SPEAKER_01]: So there's six on a page and I just front him back and just cut the sticks to sew out.

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[SPEAKER_01]: That's why I love that.

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[SPEAKER_01]: And then I also started putting leather patches in there too.

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[SPEAKER_01]: So when someone comes in, so when someone comes in and they look at it, like, oh, you're doing embroidery, but also look, turn to the back.

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[SPEAKER_00]: I love that idea, and I just finished teaching and I said to the students here, when I run a job, I like to test my machines before I actually stitch on the polo, so I'll run a sample on just cotton fabric and stabilizer.

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[SPEAKER_00]: That would be a good use of those designs to pick the best one, cut it up, and put it in the hope, but I'm taking that idea, and go for it.

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[SPEAKER_00]: Yeah, and if you want vinyl you heard it so we'll link his website below so you guys can support him if you love his content which you will so I thought we would talk about my my listeners know that I do more

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[SPEAKER_00]: B2B.

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[SPEAKER_00]: So when I say B2B business to business, you have different types of B2B.

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[SPEAKER_00]: You have, you know, someone comes in and they want a dozen left chest polo's or maybe you have a company that comes in and they want like a hundred to two hundred to seven hundred piece.

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[SPEAKER_00]: Now you can't price the same for a 12 left chest polo order as you can for a seven hundred piece order.

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[SPEAKER_00]: And I'll be honest with you guys, I'm learning that.

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[SPEAKER_00]: My orders are usually around 50 or so.

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[SPEAKER_00]: And so I just recently got an order for 742 pieces.

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[SPEAKER_00]: And I had to really think about the pricing structure because I want the job, but I also am not an on-profit.

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[SPEAKER_00]: So I think we're gonna talk about con-tracked embroidery.

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[SPEAKER_00]: And that's what Joe really does well.

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[SPEAKER_00]: So tell him what that means.

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[SPEAKER_01]: So contract pricing is whenever they, the client basically reaches out to a bunch of different embroidery places.

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[SPEAKER_01]: They can even go online and tell people, this is what we're looking for.

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[SPEAKER_01]: And then, embroiderers were getting to a fight to so you can give them the lowest price.

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[SPEAKER_01]: Do they race to the bottom?

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[SPEAKER_01]: They sometimes they do.

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[SPEAKER_01]: And that's the sad thing about it is everybody's trying to get the job.

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[SPEAKER_01]: those companies know that as long as they put it into one of those bidding wars, people are going to bid and they can get it down to like $2.50, which is not bad.

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[SPEAKER_01]: If they're supplying the shirt and your machine is set up and you have the colors for it, and you can make just a simple math, 700, and you have $200, $200 a piece or making $1,400 a lot of time with just your time.

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[SPEAKER_00]: Well, and that's just a number.

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[SPEAKER_00]: That's not really what he charges because we don't want you to come to your own conclusion on what you'll charge.

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[SPEAKER_00]: But when I first heard prices like that, I thought, man, how does anybody make a living?

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[SPEAKER_00]: And so in one of the previous episodes, I talked about why, you know, how much money you can make with a single head versus two head, tell them how many embroidery machines or heads you have because you're set up with a lot more than what I have.

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[SPEAKER_01]: Yeah, so we have 11 heads all together.

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[SPEAKER_01]: I have a six head, a three-headed and two single heads, so we're able to lower the price compared to someone that's doing it from their home, and they see a price of $3 and they're like, there's no way I could do that.

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[SPEAKER_01]: right and they're right because they're running them one at a time because they're doing them at $3 a piece where in fact we are doing them at 11 at a time at $3 a piece where someone is making $3 and we're making $33 a run.

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[SPEAKER_00]: Yeah, that's a big difference.

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[SPEAKER_00]: And so if you're listening, just listen to what contract labor because Joe, what did you start with at your home?

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[SPEAKER_00]: Like, what was your first embroidery machine?

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[SPEAKER_00]: You didn't have 11 heads to start.

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[SPEAKER_01]: No, I had the MT-1501, which is 15 needles.

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[SPEAKER_01]: A single head with 15 needles.

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[SPEAKER_01]: Yeah.

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[SPEAKER_01]: And, you know, I was doing those 100 piece jobs one at a time.

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[SPEAKER_01]: And then when the clients have come in with a big order, jokingly,

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[SPEAKER_01]: But seriously, they were saying, hey, Joe, like, are you going to be able to get this done and we're just like, and you're like, sure.

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[SPEAKER_01]: Oh my god, day and night and day and night, you're doing it because that's what we do.

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[SPEAKER_01]: That's what we do.

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[SPEAKER_00]: When you're a business owner, you say yes and you figured out afterwards.

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[SPEAKER_00]: The best business plan, but this is reality.

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[SPEAKER_01]: You've got to have those people in place to wear, like, when I say people in place, in the beginning, it was my family.

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[SPEAKER_00]: Like, I was embroidering them.

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[SPEAKER_00]: Your dog was embroidering.

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[SPEAKER_00]: Your cat was embroidering.

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[SPEAKER_00]: Who been?

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[SPEAKER_01]: We wouldn't broader them and I would just throw them to the side and then they would get them.

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[SPEAKER_01]: And I was like, I need you guys to do the QAQC.

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[SPEAKER_01]: I need you to look at it, make sure it's right, right.

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[SPEAKER_01]: Clean the back, cut it, fold it, put it in a box.

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[SPEAKER_01]: Because if you're trying to do that, you know, you're distracted and then mistakes happen.

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[SPEAKER_01]: Yeah, and especially if you're trying to run.

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[SPEAKER_01]: 11 at a time.

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[SPEAKER_01]: You're you're you're you're constantly you're you're hoping you're I'm bordering and then you're getting the next round set up and if you're doing 11 at a time yeah that's gonna take some time and especially if you're if your your follow is not that big the the machine can finish right before you're ready and then then if you're not ready then you're having to unhoop you're having to take those off finish finish those put them on then you're making me tie any

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[SPEAKER_01]: Yeah, so this is a lot of work.

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[SPEAKER_01]: So you gotta have now I have a team that helps me out.

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[SPEAKER_01]: So I'm able, we're able to do it.

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[SPEAKER_01]: So where someone will be running the six head and I'll be running the other five.

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[SPEAKER_00]: And then what do you do?

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[SPEAKER_00]: So you notice that he has a team.

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[SPEAKER_00]: So maybe this is a goal you aspire to because you're still making profit at them, right?

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[SPEAKER_00]: And you're paying yourself theoretically.

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[SPEAKER_00]: Mm-hmm.

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[SPEAKER_01]: And I pay myself a salary.

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[SPEAKER_01]: There you go, nice.

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[SPEAKER_01]: I pay myself a salary, my wife a salary, and then my daughter, my oldest daughter, who's, it'll be her business one day.

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[SPEAKER_01]: She was always working, she was working at work and then she would go home and work, and then she was calling me at night and be like, hey, we got this job coming in.

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[SPEAKER_01]: And I'm like, well, let's put you on salary.

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[SPEAKER_01]: You know what I mean?

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[SPEAKER_01]: I'm not expecting you to work too free.

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[SPEAKER_01]: I'm not going to call you on a Saturday and be like, hey, come in today.

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[SPEAKER_00]: Yeah, and I'll pay you $2.00 an hour, right?

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[SPEAKER_00]: Right?

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[SPEAKER_01]: Yeah, because I read you, but I'm like, but she knows like this is going to eventually be her.

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[SPEAKER_01]: So she's she's doing the same thing that I do right now.

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[SPEAKER_00]: Hopefully paying attention to mom and dad, what they're doing.

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[SPEAKER_00]: Yeah.

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[SPEAKER_00]: So questions that I have in mind, I wish you guys were sitting here right with us.

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[SPEAKER_00]: So you could ask questions, but you started with one machine at home.

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[SPEAKER_00]: You did it all yourself and then then what was your next machine purchase?

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[SPEAKER_00]: because I had the customers coming in asking how long it was going to take we went with the six and okay so then that made you had seven now I feel like I have a two head and then two single heads so I'm not four units right now I'm one a six head that's my next goal yeah but I think that and I started with a two head right and then I added a one head and another head I feel like you still need to have a single head even if you had a six head right because

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[SPEAKER_00]: keep it at hats.

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[SPEAKER_00]: Okay.

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[SPEAKER_00]: But if we have a super huge order, we'll switch it out.

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[SPEAKER_00]: Okay.

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[SPEAKER_01]: So I get, I get a, we get orders for hats and we'll get 400 hats.

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[SPEAKER_01]: So then it doesn't make sense to run them on the single hit or the three head.

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[SPEAKER_01]: So we'll just dedicate the six head just.

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[SPEAKER_00]: But then you can still use the other machines to do flats or left chest polo.

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[SPEAKER_00]: And so if you're watching,

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[SPEAKER_00]: You know, a lot of us start off with one embroidery head in a question.

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[SPEAKER_00]: I get a lot is, you know, not necessarily mentioned any brands of machine, but whatever brand that you're purchasing, a lot of people are like, I'm so afraid.

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[SPEAKER_00]: I'm going to, you know, not by the right thing.

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[SPEAKER_00]: I feel like a lot of people don't upgrade their machine.

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[SPEAKER_00]: They just keep what they bought first and then they add more machines to it.

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[SPEAKER_00]: And in that case, you're not losing your investment.

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[SPEAKER_00]: You didn't make the wrong decision unless you just hate the machine.

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[SPEAKER_00]: I mean, is that what you did?

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[SPEAKER_00]: That's what I did.

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[SPEAKER_01]: That's what I did, yeah.

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[SPEAKER_01]: So to people ask you that all the time, they do, there's a guy that's local to me.

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[SPEAKER_01]: He bought the 1010.

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[SPEAKER_01]: Okay.

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[SPEAKER_01]: And then he was saw me, would come in.

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[SPEAKER_01]: He bought the 1010 because of me.

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[SPEAKER_01]: He was like, I'm gonna get into him, Brodery started doing it.

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[SPEAKER_01]: And then he was like, man, I can't do bigger.

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[SPEAKER_01]: And I'm like, well, you gotta go bigger, right?

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[SPEAKER_01]: So then Rekoma lets you, what they do is they'll let you call them and say, I wanna trade this in, right?

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[SPEAKER_00]: And then they give you value.

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[SPEAKER_00]: But they trade in a Rekoma, not another.

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[SPEAKER_00]: Yeah.

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[SPEAKER_00]: Yeah.

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[SPEAKER_00]: Yeah.

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[SPEAKER_00]: So that clear.

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[SPEAKER_01]: So they'll give you the recoma will give you a value for your current embroidery machine.

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[SPEAKER_01]: Yeah.

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[SPEAKER_01]: And take that off the price of what you're getting.

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[SPEAKER_01]: Right.

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[SPEAKER_00]: But you do have to send it back and then write I did that recently because I had a creator which is really good.

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[SPEAKER_00]: for if you're doing activations or on-site embroidery and that's really not my business model.

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[SPEAKER_00]: I don't ever want to do that again.

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[SPEAKER_00]: I used to do that and so I traded that in and I got a marquee the 2001 because I have the same two-head machine and that's been a great choice for us because I thought do I keep it but I honestly I didn't use it as much as I thought I would.

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[SPEAKER_00]: I always gravitated to the two-head so I just wanted another one of those.

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[SPEAKER_01]: Yeah, I had a guy that's local to me.

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[SPEAKER_01]: He wanted to, he was asking me if I wanted to buy his 10 needle.

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[SPEAKER_01]: And I've helped people on their 10 needles.

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[SPEAKER_01]: And I was just like, you know, for what I'm doing, like the 10 needle is just too small for what we're doing.

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[SPEAKER_00]: Yeah, and not only that, then you only have five needles to set up for Sharpe and five for ballpoint, and then the hats, you know, you just don't have the clearance in the back for that.

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[SPEAKER_01]: So I didn't do it, but I think it was a good move,

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[SPEAKER_01]: we're just running all commercial machines.

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[SPEAKER_00]: Yeah, you know what?

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[SPEAKER_01]: And I'm not trying to do those pop-ups.

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[SPEAKER_00]: Yeah, I know.

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[SPEAKER_01]: I'm like, I have to.

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[SPEAKER_00]: We have a really good friend here and I did an hammer you with him.

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[SPEAKER_00]: I'm not sure when this is going to air you guys, but that's his whole business and he rushes.

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[SPEAKER_01]: He does.

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[SPEAKER_00]: And I admire him and I'm happy for him, but I don't ever want to do that.

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[SPEAKER_00]: Yeah, but but I could do a version of that because we have spaces.

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[SPEAKER_00]: We were actually talking about and that'll be a whole another podcast.

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[SPEAKER_00]: What if I had people come to me and I didn't experience it.

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[SPEAKER_00]: My shop It might be a marketing way to get new businesses and to do something fun.

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[SPEAKER_00]: So remind me, we'll chat and we're chatting about it.

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[SPEAKER_01]: I don't know about it because my I'm all for you.

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[SPEAKER_01]: I'm all for you.

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[SPEAKER_01]: I'm all for you.

12:47.991 --> 12:48.672
[SPEAKER_01]: I'm all for you.

12:48.712 --> 12:49.652
[SPEAKER_01]: I'm all for you.

12:49.893 --> 12:50.853
[SPEAKER_01]: I'm all for you.

12:51.033 --> 12:51.594
[SPEAKER_01]: I'm all for you.

12:53.624 --> 13:16.856
[SPEAKER_00]: Hey, it's meant to be a couple questions then contract embroidery when you're first starting out you don't want to compare yourself with contract embroidery pricing because you know you're not able to that unless you have that set up like do you have a goal for adding more embroidery heads I do yeah what what does that go I'm just curious how many more

13:17.156 --> 13:20.782
[SPEAKER_01]: I would like to get another in the in the place that I'm at.

13:21.322 --> 13:22.845
[SPEAKER_01]: I could fit another six in.

13:23.065 --> 13:27.672
[SPEAKER_00]: Would you put them back to back to walk in between them or would you put them L shape?

13:27.692 --> 13:31.718
[SPEAKER_00]: Because I'm thinking like I'm already thinking I need a six head, but then I want another six head.

13:31.978 --> 13:34.741
[SPEAKER_01]: Yeah, I don't have the room to put them back to back.

13:34.801 --> 13:37.203
[SPEAKER_01]: If I get it back to back, I would take up too much room.

13:37.743 --> 13:39.765
[SPEAKER_01]: Right now, I have them in a horseshoe.

13:40.226 --> 13:45.510
[SPEAKER_01]: I have the six head on one side, the three head on the other side, and then the two single heads of the other.

13:45.530 --> 13:46.771
[SPEAKER_00]: So you're here and here.

13:46.832 --> 13:47.092
[SPEAKER_00]: Yeah.

13:47.332 --> 13:47.572
[SPEAKER_00]: Nice.

13:47.692 --> 13:49.614
[SPEAKER_01]: So then I would put that last spot.

13:50.014 --> 13:50.395
[SPEAKER_00]: Okay.

13:50.715 --> 13:51.435
[SPEAKER_01]: to box it in.

13:51.455 --> 13:54.016
[SPEAKER_01]: This is where I put a cell to crawl into the machine again.

13:54.076 --> 13:55.116
[SPEAKER_00]: Our workman probably.

13:55.136 --> 13:55.397
[SPEAKER_00]: Yeah.

13:55.857 --> 13:56.437
[SPEAKER_00]: You got to do it.

13:56.517 --> 13:57.217
[SPEAKER_00]: You got to do it.

13:57.237 --> 13:58.037
[SPEAKER_00]: You got to do it.

13:58.097 --> 13:59.658
[SPEAKER_00]: Hey, guys, let's take a quick break.

13:59.778 --> 14:09.101
[SPEAKER_00]: I wanted to tell you about a special offer that I have where you can come to Sarasota, Florida and train with me one on one at the embroidery prophet Academy.

14:09.401 --> 14:15.245
[SPEAKER_00]: It's not our normal group setting, it's just you and me focusing on what your business needs right away.

14:15.726 --> 14:17.387
[SPEAKER_00]: We're going to get you up and running.

14:17.407 --> 14:22.731
[SPEAKER_00]: I'm going to give you all my business tools and workflow and you don't have to stay stuck.

14:23.171 --> 14:26.013
[SPEAKER_00]: No group, no waiting, just you and me.

14:26.333 --> 14:32.177
[SPEAKER_00]: You can find the details in the show notes or go to hopeyoder.com and look under the course tab.

14:32.497 --> 14:34.279
[SPEAKER_00]: All right, let's get right back into the show.

14:34.962 --> 14:54.286
[SPEAKER_00]: All right, so I have a couple questions for you, Joe, when you got to the point that you could do contract embroidery, you know, some people are more difficult to work with client-wise and then people will always say, oh, I'm going to give you so much work and in reality, you should never price based on that, because our experience is they don't come back.

14:54.326 --> 15:01.747
[SPEAKER_00]: So what, how do you qualify someone from, because you do charge regular pricing and you do have contract pricing?

15:01.767 --> 15:03.488
[SPEAKER_00]: So let's talk about how do you decide?

15:05.308 --> 15:07.010
[SPEAKER_01]: We'll have to have a client for a while.

15:07.291 --> 15:08.272
[SPEAKER_01]: I won't do it right away.

15:09.033 --> 15:13.858
[SPEAKER_01]: If someone comes in and their word is like, hey, I need contract pricing.

15:14.619 --> 15:17.081
[SPEAKER_01]: To me, people actually say contract pricing.

15:17.101 --> 15:17.262
[SPEAKER_01]: Yeah.

15:17.542 --> 15:17.682
[SPEAKER_01]: Okay.

15:17.902 --> 15:19.224
[SPEAKER_01]: Some people will know that.

15:19.264 --> 15:25.471
[SPEAKER_01]: Some people, like if you got people that do, um, what does it call?

15:25.511 --> 15:26.291
[SPEAKER_01]: When they do,

15:28.665 --> 15:34.868
[SPEAKER_01]: They're so, not merchandise, but they do like water bottles and they do promo flag.

15:35.088 --> 15:36.348
[SPEAKER_00]: To give away or to sell.

15:36.388 --> 15:40.170
[SPEAKER_01]: Like promo people, like promo people, the promo people.

15:40.430 --> 15:48.414
[SPEAKER_01]: I don't know what to call it, you know what to call it, you know, the word now is branded merch.

15:48.454 --> 15:55.557
[SPEAKER_00]: If you're using the word promotional products, somebody that's really big in that space told me stop saying promotional products and start saying branded merch.

15:55.877 --> 15:56.377
[SPEAKER_01]: Okay.

15:57.518 --> 16:02.620
[SPEAKER_01]: People that have a branded merch, people, right?

16:02.820 --> 16:05.981
[SPEAKER_01]: They live under bridges, but yeah, the brand of merch.

16:06.201 --> 16:11.804
[SPEAKER_01]: Those type of people, they basically are probably using someone that's already doing contract pricing, right?

16:11.864 --> 16:14.325
[SPEAKER_01]: And then they're like, oh, well, they're local.

16:14.765 --> 16:17.666
[SPEAKER_01]: Let's try them because we don't have to pay for shipping now.

16:17.866 --> 16:18.466
[SPEAKER_01]: Right.

16:19.106 --> 16:22.468
[SPEAKER_01]: So as long as it's a client that's doing that,

16:23.387 --> 16:25.630
[SPEAKER_01]: I will then be like, okay, let's work something else.

16:26.150 --> 16:28.113
[SPEAKER_00]: So right away, you won't say yes.

16:28.193 --> 16:29.054
[SPEAKER_00]: I do contract.

16:29.094 --> 16:30.095
[SPEAKER_00]: You may say what?

16:30.155 --> 16:31.377
[SPEAKER_00]: Let me do a few orders.

16:31.397 --> 16:32.618
[SPEAKER_00]: What is that conversation?

16:32.678 --> 16:38.005
[SPEAKER_01]: So if it's someone that comes in, I'm like, well, we don't do contract pricing right away.

16:38.305 --> 16:40.848
[SPEAKER_01]: We have to build a relationship to make sure that.

16:43.003 --> 16:47.806
[SPEAKER_01]: to not point it to them, but to say like, I want to make sure that I'm able to do what you need.

16:48.087 --> 16:48.487
[SPEAKER_01]: Right.

16:48.687 --> 16:51.049
[SPEAKER_00]: At the same kind of interviewing them, too, see.

16:51.449 --> 16:55.732
[SPEAKER_01]: Because at the same time, I don't want them to feel like, well, I'm not going to do it because I don't trust you.

16:56.072 --> 16:59.694
[SPEAKER_01]: But I want to make sure that what I'm going to give you is what you want.

16:59.775 --> 17:01.135
[SPEAKER_01]: Got it.

17:01.155 --> 17:04.678
[SPEAKER_01]: And we've done contract pricing for embroidery and stickers.

17:04.858 --> 17:08.861
[SPEAKER_01]: But stickers are usually super low price areas, especially when you get that many.

17:09.521 --> 17:10.422
[SPEAKER_01]: You got to compare with the,

17:11.640 --> 17:12.721
[SPEAKER_01]: with the muel out there.

17:12.981 --> 17:13.221
[SPEAKER_01]: Right.

17:13.281 --> 17:13.881
[SPEAKER_01]: Yeah.

17:13.921 --> 17:14.101
[SPEAKER_01]: Yeah.

17:14.121 --> 17:14.902
[SPEAKER_01]: So yeah.

17:15.122 --> 17:17.403
[SPEAKER_01]: So what I do is I just get there, pressure.

17:17.823 --> 17:20.865
[SPEAKER_00]: And then go and just keep you have that quantity, and you have to have that.

17:20.885 --> 17:20.985
[SPEAKER_00]: Yeah.

17:21.045 --> 17:21.285
[SPEAKER_00]: Yeah.

17:21.505 --> 17:21.745
[SPEAKER_00]: Yeah.

17:22.445 --> 17:24.406
[SPEAKER_00]: With contract labor, do you have a set up fee?

17:25.127 --> 17:26.147
[SPEAKER_01]: Contract pricing.

17:26.347 --> 17:27.788
[SPEAKER_01]: Unless the digitizing.

17:28.048 --> 17:28.288
[SPEAKER_00]: Yeah.

17:28.308 --> 17:29.009
[SPEAKER_01]: That's the only thing.

17:29.269 --> 17:34.532
[SPEAKER_01]: But then I do have additional fees for like hooping the side of the hat, hooping the back of the hat.

17:34.672 --> 17:36.212
[SPEAKER_00]: So that's a whole additional add-on.

17:36.252 --> 17:36.513
[SPEAKER_00]: Yeah.

17:36.693 --> 17:36.953
[SPEAKER_00]: Okay.

17:36.973 --> 17:39.234
[SPEAKER_01]: So they're like, oh, I want to do this logo in the front.

17:39.254 --> 17:41.255
[SPEAKER_01]: But then we want to put numbers on the back.

17:41.900 --> 17:51.044
[SPEAKER_01]: It's at almost like double pricing, kind of, you don't need to say your numbers, but it's almost the same price, but not the same price.

17:51.124 --> 17:56.667
[SPEAKER_01]: And then there's a hooping fee to do the back of the hat, to do the side of that.

17:56.907 --> 17:57.767
[SPEAKER_00]: You know what I mean?

17:57.867 --> 18:02.269
[SPEAKER_00]: Yeah, because it is more labor, it's not like you could just put it in the machine and it works for itself.

18:02.309 --> 18:04.290
[SPEAKER_00]: That's what people think until they start doing it.

18:04.310 --> 18:08.452
[SPEAKER_01]: Because then you have those hats that are structured and you're doing the front of the hat, you're not using backing.

18:08.672 --> 18:08.932
[SPEAKER_01]: Right.

18:09.052 --> 18:10.173
[SPEAKER_01]: Then maybe you got to use it on the side.

18:10.193 --> 18:14.217
[SPEAKER_01]: Then you're going to do the side or you're going to do the back and now you're using Terrowator do that.

18:14.618 --> 18:16.760
[SPEAKER_01]: You might have to invest it at whole different hooping.

18:16.780 --> 18:16.980
[SPEAKER_01]: Yes.

18:17.260 --> 18:20.844
[SPEAKER_01]: Like I used the gin to the back of the hat hoop.

18:21.044 --> 18:21.325
[SPEAKER_00]: Yeah.

18:21.585 --> 18:22.866
[SPEAKER_01]: I used that one on that hook.

18:23.046 --> 18:23.927
[SPEAKER_01]: Hooks on to the.

18:24.047 --> 18:24.728
[SPEAKER_01]: Yeah.

18:24.788 --> 18:28.052
[SPEAKER_01]: So I'll use that for the sides and I'll use it for the back.

18:28.212 --> 18:29.413
[SPEAKER_01]: You need to certain hoop for that.

18:29.433 --> 18:32.576
[SPEAKER_01]: You need to not only that, but you have to have the set up that.

18:33.257 --> 18:34.158
[SPEAKER_01]: to hoop it, right?

18:34.178 --> 18:36.059
[SPEAKER_01]: The mighty hoop station would be loving you.

18:36.079 --> 18:39.902
[SPEAKER_01]: You have to have all of that to make sure that you're able to hoop all that stuff.

18:40.543 --> 18:42.064
[SPEAKER_01]: And anybody knows, that stuff's not cheap.

18:42.344 --> 18:43.145
[SPEAKER_00]: No, it is not.

18:43.505 --> 18:44.666
[SPEAKER_00]: And, but it's worth it.

18:44.766 --> 18:52.152
[SPEAKER_00]: But still, we were talking last night when there a bunch of us were saying around after teaching our classes about, you know, add on fees.

18:52.172 --> 18:53.993
[SPEAKER_00]: And I think you mentioned something about bagging.

18:54.053 --> 18:55.234
[SPEAKER_00]: So in contract labor,

18:56.035 --> 19:08.778
[SPEAKER_00]: you know, while you're giving that low price because you can still make profit with all of your embroidery heads, sometimes you'll have things that come in bags or haulers, you know, the cardboard around the collars, how do you do that?

19:09.139 --> 19:17.341
[SPEAKER_01]: So what we do is we will go ahead and if they send us something that has that stuff on it, we charge 25 cents to unbag them.

19:17.541 --> 19:18.001
[SPEAKER_00]: There you go.

19:18.241 --> 19:18.681
[SPEAKER_00]: Does anybody ever

19:26.545 --> 19:30.709
[SPEAKER_01]: into the shop and sat there for probably five minutes trying to unbag a thousand pieces.

19:31.389 --> 19:34.252
[SPEAKER_01]: And it was like, um, yeah, just go ahead and do it.

19:34.392 --> 19:35.193
[SPEAKER_01]: It just charged me.

19:35.213 --> 19:35.393
[SPEAKER_01]: Yeah.

19:35.413 --> 19:37.214
[SPEAKER_01]: So then I'll just I'll just have one of my employees.

19:37.254 --> 19:37.735
[SPEAKER_01]: I'm like, go ahead.

19:37.775 --> 19:38.215
[SPEAKER_01]: I'm back.

19:38.235 --> 19:38.435
[SPEAKER_01]: Yeah.

19:38.455 --> 19:40.017
[SPEAKER_01]: They could just sit down and sit down.

19:40.057 --> 19:41.558
[SPEAKER_01]: I'm just like, make sure they're by sizes.

19:41.578 --> 19:43.760
[SPEAKER_01]: Don't put a small and medium together.

19:43.920 --> 19:45.481
[SPEAKER_00]: And those are things you really need to think about.

19:45.561 --> 19:50.284
[SPEAKER_00]: I feel like you have to be super organized and have your workflow down.

19:50.684 --> 19:58.609
[SPEAKER_00]: So if a contract labor comes in and you're working for less profit, it has to be a pretty easy design to design it.

19:58.789 --> 20:05.913
[SPEAKER_00]: And like what would be the top three things that you do for every order to make sure it's repeatable and gonna work faster?

20:07.154 --> 20:08.395
[SPEAKER_01]: We just keep the files.

20:08.875 --> 20:12.237
[SPEAKER_01]: One of the things that we do is we have the final approved

20:14.577 --> 20:17.740
[SPEAKER_01]: DST file on file for that customer.

20:17.780 --> 20:30.173
[SPEAKER_01]: So if it's, say, for instance, Bulls soccer league, we keep that file alphabetically filed and when they come back in and it's like, oh, they're doing the Bulls logo left chest.

20:31.052 --> 20:31.252
[SPEAKER_01]: cool.

20:31.272 --> 20:32.114
[SPEAKER_01]: We just pull it out.

20:32.534 --> 20:35.419
[SPEAKER_01]: Put the thumb drive in and you'll say left chest logo.

20:35.960 --> 20:37.502
[SPEAKER_01]: We can pull it up and there's no questions.

20:37.542 --> 20:40.026
[SPEAKER_01]: We might have other logos in there because we've got a hat logo.

20:40.066 --> 20:40.346
[SPEAKER_01]: Right.

20:40.407 --> 20:44.773
[SPEAKER_00]: We've got a beanie to label it properly like LC for left chest cap.

20:44.994 --> 20:45.434
[SPEAKER_01]: That way.

20:46.735 --> 20:49.537
[SPEAKER_01]: If you were there and I was like, hey, hope we gotta do this order right?

20:49.557 --> 20:53.480
[SPEAKER_00]: Like, you can go there, pull it and be like, pop it in and be like, oh, I know what I'm doing.

20:53.600 --> 20:54.140
[SPEAKER_00]: Right, right.

20:54.180 --> 20:55.441
[SPEAKER_00]: So you have all that recorded.

20:55.881 --> 20:58.463
[SPEAKER_00]: So we talked a little bit about mighty hoops.

20:58.923 --> 21:02.846
[SPEAKER_00]: And I know when I was a hobby inverter, I saw them in the stores.

21:02.866 --> 21:05.648
[SPEAKER_00]: I went to teach in and I saw the price and I was like, I don't need that.

21:06.008 --> 21:07.009
[SPEAKER_00]: I don't need that.

21:07.049 --> 21:11.592
[SPEAKER_00]: And I didn't as a hobbyist, but we both used mighty hoops, don't we?

21:11.832 --> 21:13.233
[SPEAKER_00]: And it was a big investment.

21:13.793 --> 21:16.556
[SPEAKER_00]: But if you had to do over again, what would you do differently?

21:17.777 --> 21:18.438
[SPEAKER_01]: Get it right away.

21:18.598 --> 21:18.938
[SPEAKER_00]: Yeah.

21:19.559 --> 21:23.963
[SPEAKER_00]: And sell crap that's laying around your house and dusty, so that you could buy more hoops.

21:23.983 --> 21:29.008
[SPEAKER_00]: Like, and then a bare minimum is two of the same like five and a half inch hoops for every head.

21:29.248 --> 21:29.348
[SPEAKER_00]: Yeah.

21:29.368 --> 21:30.449
[SPEAKER_00]: How many do you have for you?

21:30.489 --> 21:30.830
[SPEAKER_00]: Yeah.

21:32.716 --> 21:33.557
[SPEAKER_01]: like 20 of them.

21:33.797 --> 21:34.077
[SPEAKER_01]: Okay.

21:34.097 --> 21:36.400
[SPEAKER_01]: I have a bunch of them and I have two mighty hoop stations.

21:36.960 --> 21:37.741
[SPEAKER_00]: Oh, okay.

21:37.761 --> 21:38.302
[SPEAKER_00]: You have two.

21:38.422 --> 21:40.844
[SPEAKER_00]: And that would make sense because if you have that many heads.

21:41.105 --> 21:41.665
[SPEAKER_00]: Yeah.

21:41.685 --> 21:43.187
[SPEAKER_00]: So two different people are using it.

21:43.247 --> 21:43.767
[SPEAKER_00]: Yes, certainly.

21:43.948 --> 21:45.609
[SPEAKER_00]: It's are they all set up for left chesters.

21:45.749 --> 21:48.272
[SPEAKER_01]: One hoodies and if we're doing the same thing.

21:48.432 --> 21:48.693
[SPEAKER_01]: Yeah.

21:48.893 --> 21:49.854
[SPEAKER_01]: But like when we get back.

21:49.894 --> 21:52.817
[SPEAKER_01]: I know I got to do a bunch of crunics.

21:53.177 --> 21:53.457
[SPEAKER_00]: Okay.

21:53.517 --> 21:55.079
[SPEAKER_01]: That's getting a big image in the front.

21:55.139 --> 21:55.680
[SPEAKER_01]: So I know.

21:56.895 --> 22:03.924
[SPEAKER_01]: With his, he could keep doing what he's doing, and I could set it up with the brackets to do the big ones and just run those all over.

22:03.944 --> 22:05.586
[SPEAKER_00]: Yeah, so that's something I haven't thought of.

22:05.606 --> 22:13.416
[SPEAKER_00]: So if you guys are going to move into that contract, you might have a little more expenses than just the machine because you're going to need to have another station, which I never thought about.

22:13.436 --> 22:14.978
[SPEAKER_00]: And I knew you needed extra hoops.

22:15.298 --> 22:39.473
[SPEAKER_01]: Yeah, you got to have the extra, especially if you're, if you get into embroidery or you're doing high volume, yeah, you're going to have to have because what what will happen is and what I noticed is like, someone will be doing a left chest and you you hoop it, but then the next person comes in and they're like, oh, I got to change this to a medium or a small and then they hoop it and the first person was doing it for a women,

22:40.333 --> 22:45.239
[SPEAKER_01]: on a large and now you go, the person just goes near and puts it to and they who feel like you need three.

22:45.259 --> 22:47.222
[SPEAKER_00]: Um, not right now.

22:47.282 --> 22:49.965
[SPEAKER_00]: No, but I might be a Facebook marketplace thing.

22:50.165 --> 22:50.445
[SPEAKER_00]: Yeah.

22:50.726 --> 22:50.906
[SPEAKER_00]: Yeah.

22:51.126 --> 22:54.851
[SPEAKER_00]: Because if you guys are listening, I don't know if you know that you can buy brackets.

22:54.871 --> 22:56.973
[SPEAKER_00]: Like if you find second hand mighty hoops.

22:57.654 --> 23:00.296
[SPEAKER_00]: from Mighty Hoop Midwest, you can actually buy brackets.

23:00.356 --> 23:02.658
[SPEAKER_00]: So maybe it's for a different brand machine.

23:03.118 --> 23:09.183
[SPEAKER_00]: But if you find it at an economical price, the brackets, I think I just bought some, and it was like $25 for set of brackets.

23:09.243 --> 23:13.686
[SPEAKER_00]: So if I can find a sweet deal on marketplace, you could just buy any hoop and know that bracket.

23:13.706 --> 23:18.189
[SPEAKER_01]: Yeah, whenever I first bought my six-head, Rekoma hadn't shipped to yet.

23:18.430 --> 23:26.355
[SPEAKER_01]: So I had the MT-501, and I was like, I'm gonna start ordering these Mighty Hoops, so when they come in, I'll be ready to go.

23:27.360 --> 23:45.522
[SPEAKER_01]: little did I know different bracket all the brackets when I got it the six head you can't move them in you can only move them out the brackets huh so whenever I got the six head I ordered all the brackets for the mt1501 and they didn't work so then I had

23:47.723 --> 23:56.960
[SPEAKER_01]: So I had to buy all the brackets for you know, like, oh, I think they were like 25, 50 bucks for the brackets.

23:57.060 --> 23:59.164
[SPEAKER_01]: And I had a whole bunch of them, so I was like, well,

23:59.846 --> 24:00.527
[SPEAKER_01]: What do I do with it?

24:00.587 --> 24:01.727
[SPEAKER_01]: You still have the old brackets.

24:02.128 --> 24:02.748
[SPEAKER_01]: I do.

24:02.908 --> 24:05.610
[SPEAKER_00]: Yeah, I have mine's been I'm like, what am I to do with these?

24:05.650 --> 24:07.732
[SPEAKER_00]: But you don't want to get rid of them because you paid do.

24:07.812 --> 24:09.553
[SPEAKER_01]: Yeah, they send you all those toolboxes.

24:09.593 --> 24:11.014
[SPEAKER_01]: So I have a bunch of toolboxes.

24:11.274 --> 24:11.955
[SPEAKER_01]: I'm strong.

24:12.995 --> 24:21.181
[SPEAKER_00]: So what advice would you have for someone who is maybe getting ready to move into contract embroidery?

24:21.502 --> 24:21.722
[SPEAKER_01]: Just.

24:22.816 --> 24:36.996
[SPEAKER_01]: I would say the biggest thing is make sure that the client that you're going to use or that wants to use you is going to be consistent like if you're doing a low price and you're doing a net 30 right and you're the first bills like a hundred bucks, but.

24:38.180 --> 25:02.673
[SPEAKER_01]: throughout the month they're sending you all this stuff volume volume volume you want to make sure that it's going to be consistent every single month not just how would you know that until you start working with them do you ever have to like fire a client or say we can't really keep doing the contract if they burn off after a while and they're not you and you can notice like and they've been using me consistent for the last three months now they're not here no more.

25:03.393 --> 25:04.694
[SPEAKER_01]: like what happened.

25:04.814 --> 25:05.334
[SPEAKER_01]: What happened?

25:05.715 --> 25:10.078
[SPEAKER_01]: And then a month, two months later, three months later, they come back and they're like, yeah, I got 10 pieces.

25:10.138 --> 25:12.540
[SPEAKER_01]: You're like, you went somewhere else.

25:12.580 --> 25:13.580
[SPEAKER_01]: You went somewhere else.

25:13.600 --> 25:13.841
[SPEAKER_00]: Yeah.

25:14.321 --> 25:15.762
[SPEAKER_01]: So that's what you have to be careful with.

25:15.882 --> 25:26.650
[SPEAKER_01]: But if you're putting out good work and you save that final approved artwork and you give them the same logo every time, you should be able to build a really good relationship.

25:27.170 --> 25:27.431
[SPEAKER_01]: Right.

25:27.631 --> 25:27.992
[SPEAKER_01]: All right.

25:28.012 --> 25:28.814
[SPEAKER_00]: Well, great advice.

25:28.854 --> 25:30.217
[SPEAKER_00]: Thank you so much for being here.

25:30.297 --> 25:31.300
[SPEAKER_01]: Thank you for having me.

25:31.360 --> 25:32.101
[SPEAKER_00]: Joe Perez.

25:32.121 --> 25:33.023
[SPEAKER_00]: We're in the household.

25:33.043 --> 25:33.685
[SPEAKER_00]: Thank you guys.

25:33.765 --> 25:36.351
[SPEAKER_00]: I hope you're the best in the business.

25:36.371 --> 25:36.872
[SPEAKER_00]: That's gone.

25:36.992 --> 25:39.177
[SPEAKER_00]: I have better hair than you.

25:39.197 --> 25:40.560
[SPEAKER_00]: Just a little bit.

25:40.741 --> 25:41.543
[SPEAKER_00]: That's a little bit.

25:41.563 --> 25:42.064
[SPEAKER_00]: Bye, you guys.

25:42.144 --> 25:42.465
[SPEAKER_00]: Bye.